Remove Symantec Endpoint Protection with CleanWipe

Within Department of Education and Early Childhood Development (DEECD) schools also known as Victorian Government schools we run Symantec Endpoint Protection (SEP) for our Anti-Virus program.

Our schools were recently informed to upgrade SEP 12.1 RU1 from SEP 11. I installed the upgrade onto one of my Windows 2008 R2 servers at work and found a bug which enables all network interfaces, including disabled ones at boot. This was rather annoying as some of my servers have up to 4 network interfaces of which not all are used and need to remain disabled. For more information on the bug visit the Symantec website

I was informed by a technician at DEECD that the bug was resolved in SEP 12.1 RU1 MP1. The 32bit version of the patch applied without issue but when I applied the 64bit patch I ran into mayor issues after reboot. I seemed that the patch failed to apply and now windows has SEP listed in the installed programs list twice. I was unable to remove either version of SEP.

I contacted Symantec and created a case where I requested CleanWipe. Less than 24 hours later I was contact by Symantec and provided with a username and password to download cleanwipe from

You can download version 12.1.2015.2015 of CleanWipe from my web site if you wish, click HERE or HERE (Google Drive) to start Download. The password for the zip is symantec.